FAQ
FREQUENTLY ASKED QUESTIONS
Common Questions from International B2B Buyers
Looking for information about our products, bulk supply or export requirements? We’ve answered some of the questions buyers commonly ask below.
If you have a specific product or shipment requirement, you can contact our team directly.
PRODUCTS & SUPPLY
1. What products does Sarah Halal Exports supply?
Sarah Halal Exports supplies a range of goat meat and mutton products, including fresh/chilled mutton, frozen mutton, premium cuts and selected edible offal.
2. Do you supply fresh and chilled mutton?
Yes. Our fresh/chilled range includes whole goat, whole carcass, bone-in mutton, boneless mutton, curry cuts and premium cuts, subject to product availability and applicable market requirements.
3. Do you supply frozen goat meat?
Yes. Our frozen range includes frozen goat meat, bone-in mutton, boneless mutton, curry cuts, premium cuts and bulk frozen meat.
4. Can I request specific mutton cuts?
Yes. Buyers can discuss specific cuts such as leg, shoulder, loin, rack, chops, shank, neck, breast and rib cuts, depending on availability and requirements.
5. Can product specifications be customized?
Yes. Cuts, weight, packaging and other product specifications can be discussed according to buyer requirements and applicable destination-market regulations.
B2B ORDERS
6. Do you accept bulk orders?
Yes. Sarah Halal Exports focuses on B2B and bulk supply for international buyers, including importers, wholesalers, distributors, retailers, restaurants and food-service businesses.
7. Is there a minimum order quantity?
Minimum order quantities may vary depending on the product, order specifications and destination. Contact us with your requirement so the applicable quantity can be discussed.
8. Can restaurants and food-service businesses place orders?
Yes. Restaurants, hotels, caterers and food-service businesses can enquire about suitable product specifications and quantities.
9. Do you supply edible offal?
Selected edible offal products such as liver, kidney, heart, tongue, brain, head and feet/trotters may be available, depending on product availability and destination-market requirements.
EXPORT & SHIPPING
QUALITY & COMPLIANCE
Sarah Halal Exports aims to serve eligible international markets across the Middle East, Gulf countries, Southeast Asia, Africa and other markets where Indian goat meat exports are permitted.
For your specific destination, please contact us to discuss applicable requirements.
11. What information do you need for an export enquiry?
To help us understand your requirement, please provide:
- Product required
- Quantity
- Fresh / Chilled / Frozen
- Cut specification
- Packaging requirement
- Destination country
Additional details can be discussed during the enquiry process.
12. What is the export process?
The general process follows:
Enquiry → Requirement Review → Quotation → Order Confirmation → Processing → Quality Inspection → Packaging → Cold Storage → Documentation → Shipment
13. Do you provide export documentation?
Relevant export and shipment documentation can be prepared according to the requirements applicable to the order and destination market.
Documentation requirements may vary depending on the product, destination and applicable regulations.
14. How are fresh, chilled and frozen products handled?
Applicable products are handled and stored using appropriate temperature-controlled procedures. Specific handling and storage requirements depend on the product type and shipment requirements.
QUALITY & COMPLIANCE
15. How do you maintain product quality?
We follow controlled procedures across relevant stages, including processing, quality inspection, packaging, cold storage and shipment preparation, with a focus on product quality and hygiene.
16. Can product specifications be customized for the destination market?
Product specifications and packaging can be discussed according to buyer requirements and applicable destination-country regulations.
17. What certifications are available?
Sarah Halal Exports maintains relevant certifications and documentation applicable to its operations and export requirements. Specific documents can be discussed with buyers based on the product and destination market.
QUOTATIONS & ENQUIRIES
18. How can I request a quotation?
You can submit an enquiry through our Request a Quote form.
Please include your product, quantity, preferred product format, cut specification, packaging requirement and destination country.
19. Can I discuss a customized order before placing it?
Yes. Buyers can discuss their product specifications, quantities, cuts, packaging and destination requirements before confirming an order.
20. How can I contact Sarah Halal Exports?
You can reach us through the contact details provided on our Contact Us page or submit your requirements through the enquiry form.